Frequently Asked Questions

What services does Scientific Tool Company offer?

Scientific Tool Company is a leading provider of precision machining services. We offer a wide range of services including CNC milling, turning, grinding, and fabrication. Our skilled technicians use the latest equipment and techniques to deliver high-quality parts and components for our clients in the aerospace, defense, automotive, and medical device industries.

What is your turnaround time for custom orders?

At Scientific Tool Company, we understand the importance of timely delivery for our clients. We strive to provide a quick turnaround on all custom orders, however completion varies entirely on the project. We will provide you with with an estimated date of completion as we discuss your needs. Typical lead time of prototyping is 2-3 weeks. However, this can vary depending on the complexity of the project and our current workload. Our team will work closely with you to ensure your parts are delivered on schedule.

Do you offer any warranty or guarantee on your work?

Yes, we stand behind the quality of our work. All parts and components manufactured by Scientific Tool Company are backed by a 1-year warranty against defects in materials and workmanship. If you encounter any issues with your order, please contact us at (315) 431-4243, and we will be happy to address the problem and make it right.